All new students must complete a New Student Questionnaire. This will be sent to you once your booking has been received.

Refunds (for class and course bookings) will be made only in the event of the teacher cancelling classes or in exceptional circumstance (e.g. serious health issues or life-changing events).

Missed classes cannot be carried over into a future term/block/course. Where possible missed classes can be made up in an alternative class running in the same term.

Classes/courses may be cancelled if fewer than six people sign up. If a class/course has to be cancelled you will normally be notified at least 24 hours in advance and offered a choice of refund, credit or pass extension.

Please note that single class drop-ins are valid for only one week, so cannot be rescheduled or refunded.